Thank you for shopping at Lusvè

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

INTERPRETATION AND DEFINITIONS

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Return and Exchange Policy:

  • Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Lusvè Located at Kalitola, Bogura Shadar, Bogura - 5800, BD.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to My Site, accessible from Lusvè
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

All Items are eligible for return and would be processed if conditions are met.

EXCHANGE POLICY

Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 7 days. Exchanges exceeding 7 days will not be processed.

In order to be eligible for exchanges make sure that these following conditions are met:

  • Product must be returned in its original packaging
  • You are required to ship back the product for the item to be inspected and replaced.
  • You exchanged product will be processed Once items are received and conditions confirmed.
  • You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Contact Form URL: Contact Us

You will be updated about your Return Status through our EMAIL or PHONE, provided that all contact information is recorded to us.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: